We are building a WhatsApp-first AI concierge for Indian hosts. Join the alpha to help shape guest communication, cleaner coordination, and upsell workflows.
Monsoon Season (Jun–Sep)
Occupancy drops 40–60% in most Indian markets during monsoon. Masaya is being built to help hosts maximize every booking when peak season returns.
Masaya is being built to answer guest questions on WhatsApp, from check-in instructions to Wi-Fi passwords and local tips.
Masaya will send checkout notifications to your cleaner, track confirmations, and flag anything that needs your attention.
Masaya will help hosts offer early check-in, late checkout, airport transfers, and local experiences with India-friendly payment options on the roadmap.
Here's how Masaya will work for your properties.
Share your property details through our quick onboarding form. We will configure your AI concierge when your alpha spot opens.
When guests have questions, they will message your WhatsApp number. Masaya will respond instantly, 24/7, with answers tailored to your property.
Smart upsells will create more revenue. Escalation detection will flag what needs you. Cleaning coordination will run in the background so you can focus on hospitality.
Real nightly rates, seasonal occupancy, and local costs for Indian cities.
| Item | Amount (₹) |
|---|---|
| Platform fee during alpha | ₹0 |
| Early access setup | Included |
| WhatsApp-first rollout | In progress |
| Property onboarding support | Included |
| Planned commission on upsell revenue | 20–30% |
| Monthly software fee | ₹0/month |
Masaya is an alpha-stage AI-powered WhatsApp guest ops platform for short-term rental hosts. We are building it to handle guest communication, cleaning coordination, and upsells.
Alpha access is free while we onboard early hosts. Once Masaya is live, we plan to charge a 20-30% commission on upsell revenue generated through the platform.
WhatsApp is the primary channel we are designing for. Telegram and SMS remain on the roadmap.
Masaya is being built to handle common questions instantly. Anything it cannot resolve will be escalated to you with full context so you stay in the loop.
Approved alpha hosts will share their property details first, and we will guide setup as onboarding opens.
UPI, bank transfers, and card payments are part of the rollout we are planning for Masaya.
Masaya will handle revenue share calculations once the product is live. GST compliance on your income will remain your responsibility, and we plan to provide clear monthly statements to make filing easier.
Join the alpha waitlist for Indian hosts who want calmer, WhatsApp-first guest ops.